PRIVACY POLICY

At Gilda & Pearl, we make every possible effort to protect your privacy and security. We understand that when you shop with us, you want to know that your personal information is kept completely safe and secure. We respect this, and we will never pass on your personal details on to anyone else.

Details of our privacy policy follow below. Please contact us at info@dev.gildapearl.co.uk if you have any queries relating to it. We may change certain details from time to time but we will always post any changes on this page, so you are fully aware of how any information you choose to disclose is processed and stored.

Please read the following Privacy Policy carefully before using this website. Use of the website implies an acceptance of both this Privacy Policy and the Terms and Conditions of Website Use.

This policy may change now and again so please check back from time to time.

DATA PROTECTION NOTICE

For the purpose of UK law Gilda & Pearl is the publisher of this website. This policy explains how we will process your personal information when you provide it to us. Gilda & Pearl's principal place of business is: Gilda & Pearl works, 1/1, 111 Union Street, Glasgow G1 3TA..

DATA INFORMATION

We will use your details for customer services and administration, including the provision of any goods, services or information that you request. This refers to, for example, collecting your name, telephone number, email, address, delivery address and credit or debit card details for the purposes of order fulfillment and keeping you informed of order status. Please note that for some international deliveries, we may give your telephone number to our couriers to assist with the efficient delivery of your order.

When you enter a competition or other promotional feature we may ask for your name, address and email address. This allows us to administer the contest and notify winners.

DATA CONSENT

Only with your permission, we may use your information to send you newsletters, offers and details of Gilda & Pearl events via email and/or post. We may keep your information for a reasonable period. You will always be give the option to opt in or out of this service. We think you will enjoy our occasional Gilda & Pearl mailouts and special offers to our VIP members, but if you opt out of this, we promise not to bother you.

When you give us information about another person, you confirm that they have appointed you to act for them, and as such, that you consent to the processing of their personal data, including personal data, to the transfer of their information abroad and to the receipt on their behalf, of any relevant data protection notices.

By using this website you consent to our processing of your personal data for the above purposes.

You may also exercise your right to opt out of the use of your information for marketing purposes by Gilda & Pearl by contacting us.

COOKIE

The Gilda & Pearl website uses cookies.

(i) What is a cookie?

A 'cookie' is a piece of information that our websites send to your browser, which then stores this information on your system. If a cookie is used, our website will be able to remember 'information' about you and your preferences either until you exit your current browser window (if the cookie is temporary) or until you disable or delete the cookie (see below).

We use information from cookies for purposes which may include:

- identifying returning users, registrants and subscribers and to allow subscribers to be presented with a personalised version of the site;

- enabling you to move more easily around our site;

- tracking your use of our site to better develop our sites in accordance with your requirements; and

- building up a demographic profile.

You should be aware that cookies contain no more information than you volunteer, and they are not able to 'invade' your hard drive and return to the sender with personal or other information from your computer.

(ii) Deleting cookies

You can utilise our websites without cookies since these can be deleted from your hard drive at any time.

You can also set your internet browser so that it will not allow cookies to be stored on your computer. This may reduce functionality of the site and mean that certain features or content will not be available to you.

If you require further information on how to prevent cookies from being stored on your computer we recommend the following website: http://www.allaboutcookies.org under the 'manage cookies' section. If you have any queries about your privacy, please contact us.

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

Cookie NameCookie Description
FORM_KEYStores randomly generated key used to prevent forged requests.
PHPSESSIDYour session ID on the server.
GUEST-VIEWAllows guests to view and edit their orders.
PERSISTENT_SHOPPING_CARTA link to information about your cart and viewing history, if you have asked for this.
STFInformation on products you have emailed to friends.
STOREThe store view or language you have selected.
USER_ALLOWED_SAVE_COOKIEIndicates whether a customer allowed to use cookies.
MAGE-CACHE-SESSIDFacilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGEFacilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATIONFacilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUTFacilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDSFacilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSIONFacilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARYFacilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSIONFacilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGEFacilitates translation of content to other languages.